Communications

A Round Table of Music-Blogging Knights

Via The Hype Machine's blog, I came across an interesting round-table discussion on The Morning News among a group of music bloggers. It's interesting to hear their thoughts on the relationship music bloggers have with the Public Relations people in the record industry, and there is definitely some take-away for all PR pros there.

Matthew Perpetua, who writes Fluxblog.org, says, "I am glad to get records sent to me because sometimes I get something that I really enjoy." However, as a hat-tip to the growing importance that PR pros are placing on reaching bloggers rather than traditional media, Perpetua adds, "I work for the regular press too, and aside from my experience with New York Magazine and Pitchfork, the difference seems to be that no one really cares about what I write for money, but they are sometimes very invested in what I do for free."

When asked if they read other music blogs, the panellists said almost universally that they did not. I feel like this kind of mentality is what has set them apart from other music bloggers and is similar to my suggestion that PR props stop reading PR blogs.

And as great as all that is, I think that this round-table discussion is more important to understand the opinions of these bloggers about giving away content for free and the future of the music industry.

It is slightly depressing to hear Andrew Noz complain that CDs will "be all but unattainable to towns with only one Wal-Mart" without him acknowledging that a) the CD is essentially a dead format and b) thanks to blogs like his, people in towns of all sizes have access to way more music than they would have ever discovered before.

I also disagree with Sean Michaels and David Gutowski, who both think that the future of music is in paying for subscription services packaged with our phone and internet plans. To think that the way for artists to make money off of the art they make (whether it is music or film or writing) by sharing their revenues with wireless and internet providers is ridiculous. All that does is replace one inefficient middleman (today's record companies) with another.

However, some of the bloggers do seem to get it. "I believe pretty strongly that the next frontier lies in monetizing live performance", says John Seroff. In fact, his suggestion that perhaps we'll see something "along the lines of $20 for an album, four live shows and access to ongoing projects" sounds pretty Masnickian and forward-thinking.

Andrew Noz and Oliver Wang seem to support this line of argument by saying that physical products in the form of deluxe or limited editions of albums will help fund artists' careers.

Later on in the discussion, as the topic veers towards the "free culture" movement, John Seroff does a great job of comparing his writing being shared online with the way music is being shared online: "I figure anything I write or make that ever hits the internet is gone and I don't resent people doing what they want with it... that's the internet, and that's how it works." He also goes on to say that, although some artists might not like this new way of doing business (giving away their content freely, making a profit on things like live performances rather than individual CDs), "it might not jibe with your professional/creative goals, but thus has it ever been."

His basic point is that you should adapt to the new internet economy. Things have changed, and artists should change with it.

The whole discussion is worth a serious read, as these guys talk about everything from their favourite music, to their actual blogging process (and how to avoid burnout after 5+ years). Read the Music Blogging Roundtable on The Morning News.

-Parker

Stop Reading PR Blogs

Earlier this year, I suggested that PR students wanting to get involved in the online world should avoid starting a PR-focused blog. Now, I'm going to suggest that we all stop even reading PR blogs. They aren't that representative of the real world—the wilds of the internet.

Rather than focusing on how this tightly knit community (I believe David Jones referred to it as a "circle-jerk" on Inside PR) does things and communicates, why not spend that time getting more involved in understanding the way actual people use the internet?

Learn how your clients' audiences look for things online. Learn about what they're interested in. Become passionate about what they are passionate about, or at least try and understand their passion.

I'm willing to bet that most of you don't spend your evenings re-reading your old PR textbooks (nor do you buy the latest version every year), but that you probably do browse your region's daily newspapers on a regular basis.

Do you have any idea how few people care about RSS feeds? How many of your friends (outside of those involved in the communications industry) actually care about Twitter or even understand what it does?

Forget case studies. Forget best practices. When is the last time you did something truly new and interesting?

-Parker

Friction

Photo: Jan Chipchase, www.janchipchase.com "Create enough friction and people will find a way," Jan Chipchase wrote a few weeks ago ("Business Models Undermined"). Its an amazing quote, and I try and remind myself of it as often as possible. In that specific example, the friction is the prohibitive cost of new ink cartridges. The way around that is to use external, refillable cartridges.

Every business has friction.

Especially the communications business.

If it is too difficult to access your information, your audience will get it elsewhere. This might mean they are getting it from a competitor or that the information they are getting is from an unofficial source and possibly inaccurate.

These days, your audience can be anyone from the general public to journalists and bloggers.

Where is the friction in your business?

-Parker

Toronto Meet-Ups and Greet-Ups

Third Tuesday TO via LexnGer If you're part of the PR, tech, communications or social media community in Toronto you can pretty much fill up your entire week (and sometimes weekend) with different industry events. There are so many of them that it's sometimes hard to keep track, and even harder to know which ones are worthwhile. As September begins, bringing with it cooler weather and an end to the summer vacation mindset, Toronto's networking community is back in full swing. Here are some regular events to check out this fall:

1. Third Tuesday: Organized by Thornley Fallis, Third Tuesday is a long running social media event featuring discussions and presentations by industry professionals. Past guests have included Steve Rubel, Jeremy Wright, Mathew Ingram and Amber Mac. Third Tuesdays are a good venue for anyone just getting into the industry as well as self-proclaimed veterans. The networking at Third Tuesdays always adds value. I have made many great connections by simply attending and engaging in pre- and post-presentation discussions.

Cost: $10.00

2. SproutUpTO (formerly Wired Wednesday TO): Sprouter's SproutUp events are geared towards the tech, online and geek communities. They bring together start-ups and entrepreneurs as well as some PR and communications professionals. Recent events have seen presentations by Saul Colt and Stuart MacDonald. I find the networking at these events to be really top notch and have met great people and learned something valuable every time.

Cost: Free

3. Toronto Geek Girl Dinners: I wrote about these in a recent blog post on Toronto Uncovered. Food, girls and geek talk. Need I say more?

Cost: $10.00 (to hold your spot), plus cost of your dinner

4. GenYTO: Less formal events held at different watering holes throughout the city. These meet-ups are for young professionals working within the tech, communications and social media fields. Upcoming events and news/dialogue are streamed through their Facebook page.

Cost: Free

Thirsty Thursday Toronto5. Thirsty Thursdays: Similar to GenYTO, Thirsty Thursdays are usually held once a month, or once every couple of months at different bars in and around Toronto. This is a more intimate event, where you can count on a good mix of professional and not-so-professional topics of conversation. They're always a lot of fun, and a good way to meet people in the industry.

Cost: Free

How To Get Your Company Into The Financial Times

Occasionally we're lucky enough here at BlogCampaigning to have someone guest write a post for us. The latest person to share their knowledge with our readers is Malte Goesche, CEO and cofounder of Iliktotallyloveit.com, a website that "allows users to publish and share products with the broader public which they find cool, innovative, exceptionally beautiful, or just weird. Included with every item is a link to an online shop where it can be purchased." He's written a post for us about how his company got a great deal of publicity without the help of PR companies or newswire services.

If I say it is not that hard to get into the pages of the Financial Times, you might not believe me, even though it only took two well-written emails to get there. Of course, I’m leaving out a lot about building a startup (from having the idea to build the product and get funded), but this is supposed to tell you more about how we built and established the brand of iliketotallyloveit.com.

Out of our team of four,  one of my jobs was to get our name out there. Since I didn’t take PR & Marketing 101 I just did what I thought would be the way to do it: find publications (online and offline) that I liked myself and found suitable,  then get in touch with the the right person at each publication, approaching them as directly and personally as possible. It sounds easy, but I think my naivety back then saved me from making many mistakes (I guess that’s what these 101 classes would’ve been good for). I didn’t write press releases or generic emails. By browsing through the chosen publications I found out which authors would be the right fit and then I went ahead and introduced myself via email as what I was back then: a student who had a website with some friends and who would be happy to hear some feedback or a have some review their site. I wasn’t pretentious, didn’t lie and never bullshitted anyone. People seem to have appreciated that a lot.

I believe that approaching people on an eye-to-eye level is very important. When you are writing (I intentionally don’t use the term pitch here due to its spammy connotations) to a smaller blogger you don’t want to come off as the big-headed founder of a startup, just as another internet/tech savvy person/fan who wants to share what he created with others. Be approachable and open to people. Even if whomever you reached out doesn’t write about you right away they might remember you and get back to you once your startup is just the one they need to write about at some point. To go back to the article in the FT, in this case I was lucky, because I emailed the journalist right when she was researching a piece going into our direction. Sometimes a little bit of luck helps.

When writing that email try to keep it short and simple. Remember that you are writing to a human being and don’t just copy and paste some impersonal marketing piece. Let the recipient know that you did your research about her/him and why you think that they could be interested in your product. Just imagine you are meeting that person face-to-face somewhere and act/write accordingly.

After putting in weeks and weeks into researching journalists and bloggers and then writing emails, quite a few publications wrote about us and we also started to write few press releases. I don’t really know about press releases. We did spend the money on sending one out through PR Newswire once with zero response. Unfortunately, it was just a waste of time and cash; as a small startup €800 is real money. Here I think it depends on what your product is and I believe it can’t hurt to try it once. If the ROI is satisfactory, great and if not you know where you can save some money in the future and you've  learned a lesson.

I like to rely on my personal mailing list that I built and keep building. Sending a message out through it every few months has always brought good results.

Some people will also tell you to hire a PR agency. That of course depends on so many factors. If you are a small startup you might not want to spend a monthly flat fee (I found that they usually started at around $10k for mid-sized agencies) for many services you might not need, but it all depends. If no one in your team wants or can handle the PR work this might be the right type of thing to outsource. Some startups grow so fast and have so many press requests coming in that it makes sense for them go down that road. I can only speak for us, and say that so far we haven't needed a full blown PR and marketing package. Although we did spend some money to get some advice from a few experts, I believe there is nothing we can’t handle ourselves.

Well, this post was very long considering that my main message is actually very short: Try different approaches and see what works best for you. Do some PR A/B testing, carefully evaluate the results and sort out what didn’t do the job. Learn those lessons and keep moving forward. Or, as the world's best basketball player Michael Jordan once said:

“I have failed over and over and over again in my life – and that is why I succeed.”

Feel free to email Malte at malte (at) i liketotallyloveit.com, follow him on Twitter (he's @malte) or to read his blog at Blog.iliketotallyloveit.com. Don't forget to check out iliketotallyloveit.com!

What do you think of Malte's thoughts on getting coverage?

Advice For PR Students

Next week I'm going to be giving a presentation to a group of PR students. Besides telling them about Canada's favorite newswire, I thought I'd also give them a bit of advice.

As I mentioned earlier, Julie Ruscioelli Rusciolelli* recomends that they include some of their interests on their resume, so I'll probably tell them about that.

I also plan on telling them that they should get involved in social media - its a great way to start learning about PR and a great way to start interacting with the people that will eventually be their peers (and potential employers).

Can you think of anything else I should tell them?

*UPDATE: Also make sure you check your spelling.

Friday Cinema

Ryan Peal blogs for Hill and Knowlton at Creativity In Public Relations. While it isn't the most creative title for a blog about creativity, all of his posts are about really neat PR campaigns. His most recent post is about AMP Energy Drink's new "Walk of No Shame" video that I'm sure they're hoping will go viral.

While we're on the topic of viral video and guerilla marketing tactics, Amanda Gravel posted a great video via Slate about the future of viral marketing :

And since I know you want to watch one more video, check out this video from the Stock Footage Awards (link).

Have a great weekend!

-Parker

Guest Post: PR and Video Games – what's the connection?

Longtime readers of this blog will know that Jens and I are big fans of video games as mass-entertainment medium and the effect they have on culture. That's why we asked Rick Weiss, who writes the Playing Games with PR blog to give us his thoughts on the connection between PR and Video Games. The switch to interactivity:

Video games, a huge medium in the North American entertainment industry, continues to grow and develop. Video games represented a huge advance in entertainment when they became mainstream in the late 1970s and throughout the 1980s . Movies and television had been great fun for a number of decades but they were only a one-way medium. Video games brought interactivity to the small screen.

Lets take a look at PR and it's evolution over the past century or so. PR began with awareness and propaganda – one way messages being spread to audiences who took them at face value. It was coming from a credible source after all. In the past 20 years, there has been a movement in PR to push for two-way communication between organizations and audiences

Creating communities:

Video games create communities based on shared interests and experiences. One of my favourite video games is Starcraft. If I meet another fan, I immediately have something to discuss with them. And, unlike a shared interest in a TV show or movie, while talking about Starcraft we can discuss things that WE have done while playing games. It's common to talk and compare strategies and gloat about past victories. I've formed long-lasting friendships that began with a shared interest in video games.

PR aims to create communities through various communications strategies. By generating discussion about a desired topic, people are brought together. Earth Hour, organized by WWF, generated a lot of discussion both face-to-face and in the "blogosphere".

As a communications tool:

Video games offer a great communications medium. Games are fun and interactive; people get to DO things in video games, which makes them great potential learning tools. A good game evokes emotion in the player which solidifies the message in the game. By communicating a good message through a well made game, players will be likely to feel favourably towards the represented organization or cause. I'm not saying this is easy, or can be effective for every cause. You really need to understand your audience, but games can make powerful communications tools.

Connection #1: In the past 20-30 years, video games have made entertainment interactive while in the past 20 years PR has pushed to create interactive communications models.

Connection #2: Video games and PR both build communities.

Connection #3: Video games and PR can work together to communicate a message in a powerful way.

-Rick Weiss