Archive for the ‘journalism’ Category

Chris Thorpe, Developer Advocate for The Guardian presented one of my favourite sessions at Mesh this year. He spoke about The Guardian’s open platform program which opens their API, data, and content to developers. This is a stark contrast to the many newspapers in North America that have started charging for content, placing it behind pay walls and forms. Chris believes this will ultimately decrease their influence, reach and engagement, leading to lower traffic and ad revenue. He explained that the longer people spend browsing on your site, the more pages they view and the more likely they are to click through on ads, increasing revenues overall. If you block off your content, you can kiss those extra eyeballs and advert dollars buh-bye.

Before you get the wrong idea, Chris and The Guardian aren’t giving away the farm for free. They are implementing developer agreements (revenue sharing, syndication, etc.) on data and API codes to build businesses with developers. The four stages of newspaper production are creation, production, monetization, and distribution. Chris says to put a “co-” in front of each stage. Involve the public and the audience in the process.

Why is this a good thing?

First, it gets people engaged in the journalistic process, using the engagement of the audience and the readers to bring out more information and news. He cited the example of G20 “protester” Ian Tomlinson who was killed by police. The police told one story, but the pictures and video sent in by other protesters told quite another. Time has come for the public to take back some of its power in bringing truth and justice to the forefront. By empowering the world’s citizens and bringing them into the process, trust in mass media as a source, and newspapers as a medium, can be restored.

Second, it allows developers to use The Guardian’s data to develop new websites, microsites, and apps weaving The Guardian into their fabric. This will put The Guardian in front of new audiences and increase traffic to the newspaper’s website. It will also increase ad revenue and provide information needed for more targeted ads both on the partner sites and The Guardian’s own website.

Third, most developers are creative and entrepreneurial. By working with, instead of against, developers The Guardian will reap the benefits of new and innovative business models.



Chris sees The Guardian as an online business, not a print business, and he believes that in order to survive, news entities must restructure their business models to work with the online shift, not against it. He believes that by opening up their content and data, The Guardian can one day be the world’s leading liberal source. With already more than 40% of their traffic coming from outside the UK, this certainly seems to be within their grasp.

What do you think?

A few days ago, I wrote a post about the case of a journalist that had posted a copy of my friend’s news release as if it was his own article.

This got me thinking:

The smart newspaper editor (or whatever the title of the guy who is in charge of the copy on a newspaper’s website) might see this and start to look at his website traffic more closely. If he was really smart, and had the right information, he’d begin to find out whether it was the articles written by journalists or the news releases written by PR pros and simply posted by journalists that got the most traffic.

The smart editor would also have to pay attention to the types of traffic he was attracting. 1000 visitors that don’t click on ads or otherwise generate revenue are worth less than the one visitor that buy’s a print subscription to the newspaper, clicks on an ad or otherwise helps them keep the lights on and server running.

The smart PR pro might then realize that they could tilt the balance of things in their favor by writing news releases that can be easily re-purposed by journalists, and that will also result in revenue-generating traffic. It is probably easier said than done, but that doesn’t mean it is impossible.

And is it a slippery slope, as Todd Defren writes? Definitely.

-Parker

I remember that when I was in high school and university, people still smoked in bars. When going to a restaurant, the hostess would ask you two questions: how many people in your party, and whether you wanted to sit in the smoking or non-smoking section.

When I speak to student groups these days, I tell them that when I was in university, I didn’t have a mobile phone. They’re shocked by this, and don’t really understand how I got in touch with my friends. (And c’mon, I’m not even that old: I graduated in 2004, which was right on the cusp of when university students started using mobile phones.)

Ten years after 9/11, and the security theatre at airports is part of our culture and threat levels of various colours are part of our vocabulary.

In all three of these cases, we almost look back at the recent past and laugh about how we used to live our lives. “I can’t believe people used to smoke in restaurants!”, “How did I ever meet up with friends without a cellphone in university?”, or “Remember when you only needed a driver’s license to cross the Canada-US border?” are all pretty common comments about “the good old days”.

Is our current state of pandemic panic going to persist as well? Will I be telling future generations that they used to send out memos to people reminding them to use hand sanitizer?

-Parker

PS: If anyone has suggestions for a brand of swine-flu preventing face masks that look good with a suit, let me know.

Via The Hype Machine’s blog, I came across an interesting round-table discussion on The Morning News among a group of music bloggers.

It’s interesting to hear their thoughts on the relationship music bloggers have with the Public Relations people in the record industry, and there is definitely some take-away for all PR pros there.

Matthew Perpetua, who writes Fluxblog.org, says, “I am glad to get records sent to me because sometimes I get something that I really enjoy.” However, as a hat-tip to the growing importance that PR pros are placing on reaching bloggers rather than traditional media, Perpetua adds, “I work for the regular press too, and aside from my experience with New York Magazine and Pitchfork, the difference seems to be that no one really cares about what I write for money, but they are sometimes very invested in what I do for free.”

When asked if they read other music blogs, the panellists said almost universally that they did not. I feel like this kind of mentality is what has set them apart from other music bloggers and is similar to my suggestion that PR props stop reading PR blogs.

And as great as all that is, I think that this round-table discussion is more important to understand the opinions of these bloggers about giving away content for free and the future of the music industry.

It is slightly depressing to hear Andrew Noz complain that CDs will “be all but unattainable to towns with only one Wal-Mart” without him acknowledging that a) the CD is essentially a dead format and b) thanks to blogs like his, people in towns of all sizes have access to way more music than they would have ever discovered before.

I also disagree with Sean Michaels and David Gutowski, who both think that the future of music is in paying for subscription services packaged with our phone and internet plans. To think that the way for artists to make money off of the art they make (whether it is music or film or writing) by sharing their revenues with wireless and internet providers is ridiculous. All that does is replace one inefficient middleman (today’s record companies) with another.

However, some of the bloggers do seem to get it. “I believe pretty strongly that the next frontier lies in monetizing live performance”, says John Seroff. In fact, his suggestion that perhaps we’ll see something “along the lines of $20 for an album, four live shows and access to ongoing projects” sounds pretty Masnickian and forward-thinking.

Andrew Noz and Oliver Wang seem to support this line of argument by saying that physical products in the form of deluxe or limited editions of albums will help fund artists’ careers.

Later on in the discussion, as the topic veers towards the “free culture” movement, John Seroff does a great job of comparing his writing being shared online with the way music is being shared online: “I figure anything I write or make that ever hits the internet is gone and I don’t resent people doing what they want with it… that’s the internet, and that’s how it works.” He also goes on to say that, although some artists might not like this new way of doing business (giving away their content freely, making a profit on things like live performances rather than individual CDs), “it might not jibe with your professional/creative goals, but thus has it ever been.”

His basic point is that you should adapt to the new internet economy. Things have changed, and artists should change with it.

The whole discussion is worth a serious read, as these guys talk about everything from their favourite music, to their actual blogging process (and how to avoid burnout after 5+ years). Read the Music Blogging Roundtable on The Morning News.

-Parker

Photo courtesy of Joe Thornley: @parkernow gets a laugh as he disses the title of his own session at the #CdnInst

A few days ago, I gave a presentation as part of the Canadian Institute’s Managing Social Media conference here in beautiful, downtown Toronto.

As often happens with these things, I agreed to participate in the conference months ago, and I’m not even sure how I arrived at the title of “Integrating Social Media With Traditional Media” for my talk.

As I began to put my slides together, I realized that I’d need some solid examples of organizations that had successfully “integrated social media with traditional media”.

The one that kept coming up was The Globe and Mail, and I think that communicators can learn a lot from the way this organization, which used to be a traditional, print newspaper, has morphed into combination of newspaper and social media portal at TheGlobeAndMail.com.

The main lessons that I think we can learn from them are below:

1.) Make it easy for people to get the information they want in the format they prefer: By this, I mean offer your content across different channels and in different places. The Globe and Mail has a print edition that I can buy at the newsstand, I can download a PDF version from their site, I can subscribe to their news via RSS, or I can read the actual stories on their website. The point is that I can access it in the way that I want.

2.) Embrace multimedia: The Globe and Mail is a newspaper, yet they use audio content in various sections on their site, and they also frequently embed video in their articles. This is similar to point one in that it offers the information in other formats.

3.) Easy URLs: Social media is about sharing. Make it easy for people to share your information (or access it in the first place) by giving them easy URLs. The example I use in my presentation is how The Globe and Mail has done this by telling readers of their print edition that they can access more information about the Toronto International Film Festival at globeandmail.com/tiff09. Its easy to share, its easy to remember and both of those mean that there is a greater chance that people will view it and give it to others to check out.

4.) Do It Live: The Globe and Mail used to print a paper edition once a day (they might have also had an evening edition or something), as most papers did. However, they constantly update their website. They also frequently hold live chats with reporters and cover events live using tools like Cover It Live. Communicators can adapt this kind of strategy by holding press conferences online, or making their spokespersons available for online discussions.

5.) Keyword-rich, easy-to-understand headlines: Admittedly, this isn’t something I learned from The Globe and Mail, but another source. (Props to my friend Michael Allison for pointing this out to me!)

6.) Be part of the community: Inspired by a quote I heard attributed to Mathew Ingram, that “Linking to other sources and reading comments makes journalists stronger”, I suggest that the lesson for communicators is to get involved in the community they are trying to reach. Their messages will be more relevant, and chances are the community will be more likely to accept the messages if they come from a trusted member.

7.) Keep it fresh: The reason people read the newspaper everyday is because it has new information everyday. Stories have updates. The take-away from this is that once a story goes live, you don’t have to forget about it. Follow up on it, provide more information, and keep the story alive in the public eye with a new angle.

8.) Try new things: As I said in a post earlier this week, stop thinking about best practices and case studies and just go out there and do something new and interesting. The Globe and Mail is undergoing all sorts of change, and I’m sure they are the first ones to try some of the things they’re doing. Let’s learn from that.

I’ve embedded the slide show below. Since I’m as much of a student of the Masnickian school of Powerpoint presentations as I am his thoughts on economics, the deck has 103 slides that I covered in just under 40 minutes.

You can also download it at ParkerMason.ca/globe.
Thanks to the Canadian Institute for giving me the chance to speak and to everyone in the audience for listening.

And special thanks to Joe Thornley for preserving on his blog what the Twitter community said online during my presentation. Credit for the photo above also goes to Joe.

-Parker

Like Christie Blatchford before him, David Olive is one newspaper reporter that really doesn’t understand blogs and the internet.

In his recent article on TheStar.com (“Bloggers hitch wagons to the traditional media“) he argues that… you know what? I’m not really sure what his argument is. He seems to be critical of bloggers and seems to be trying to defend traditional media.

The problem is that he doesn’t do a good job of either.

After dismissing bloggers as nothing more than “Internet diarists,” he applauds Newsweek, The Atlantic, Maclean’s, The Nation and even his own Toronto Star for either hiring bloggers or turning their journalists into bloggers.

Just one paragraph later, he says that the reason these bloggers are turning to newspapers is because “there is little ’stumble upon’ factor in blogs—strangers who come across a website by accident and become fans. You won’t stumble across the website of prolific blogger Mark Steyn at the dentist’s office as you will Chatelaine.”

I find fault with this statement for a couple of reasons. The first is that if the major problem for bloggers is the lack of “stumble upon” traffic, why would writing for a newspaper website get them greater visibility than writing for their own website? Similarly, if blogs result in such little traffic, why is David Olive so happy to let us know about the prestigious print publications that now have their journalists spending time writing blogs on the publications’ websites?

I’d also argue that blogs DO get a lot of stumble upon traffic—both from the fact that they link to other blogs (something David Olive doesn’t seem capable of doing) and because of a little something called StumbleUpon. Most of the blogs I read today I read because I’ve come across them via a link from another blog. Either that, or I’ve found them via StumbleUpon—a tool that plugs into your web browser and lets you stumble around the internet.

I also question the validity of his statement that “the lifespan of the average blog is two to three months.” I don’t know where he got this information, and I’m not doubting it. I’ve got plenty of friends that have thought it was a good idea to set up a blog and given up after only a post or two. However, that’s because the barriers to entry are so much lower for starting a blog than for starting a newspaper. If you honestly want to compare failure rates, how many people have given up trying to start a nationwide print publication after coming up with an initial idea and perhaps drafting one or two articles?

David Olive might declare that the war is over and that the mainstream media have won it, but I disagree.

I don’t think there was a war in the first place. I think there was an evolution, and that the media everywhere is changing. Bloggers are thinking more like journalists, while traditional journalists and editors are thinking more like bloggers. If anything, the borders between the two are blurring.

For a guy writing an online article with a comments section (despite the lack of links), he’s doing a pretty good job of not understanding what a blog is or how it works.

-Parker

CNW Group has always been committed to getting our clients’ news in front of journalists and the media. For years, the only way to really do this was via the news wire. When fax machines became an accepted way to send and receive news and information, CNW Group embraced that technology to reach members of the media. Similarly, when email became a popular form of communication, CNW offered interested parties the ability to subscribe to our clients’ news via portfolio email. The same, too with our categorized RSS feeds.

The point is that as technology has changed, CNW Group has changed with it in order to make it as easy as possible for both members of the media and the general public to get news and information from our clients.

That’s why I’m excited to announce that we’ve officially launched hundreds of unique Twitter accountsto distribute our clients’ news over Twitter. The accounts are based on our existing news categories, and all releases posted on our website and over the wire will also go out on anywhere from one to four of these accounts (depending on how the release is categorized).

By breaking the news into these seperate categories, we’re making it easy for interested parties, be they members of the media or the general public, to find and follow the type of news they are interested in. Similarly, by offering news via the traditional wire, by fax, by email, by RSS and now by Twitter we are making it as easy as possible for people to get news from us.

Read the official news release from CNW Group about this, or check out the full list of accounts at http://newswire.ca/GetNews.

-Parker

(note: Although I am an employee of CNW Group this post, like all my posts on BlogCampaigning, reflects only my own personal views and opinions and not those of my employer)

I recently came across outside.in, a self-described “hyperlocal news and information service” that helps you “get news for the places and neighborhoods you really care about.”

The site tracks 35,312 towns and neighborhoods. You can either enter a post code or the name of the neighborhood you want to get stories about. Results are sorted by date and tags.

Neighborhoods can also be searched by categories such as ‘Arts and Culture’, ‘Bars and Clubs’ and ‘Education.’ This will result in an alphabetically sorted list of places with news and blog posts about them.

If you want to get even more local, you can use the radar function. It’s customized to exactly where you are and what’s going on right around you. Enter a location and you’ll see everything happening right around you: Blog posts, news stories, discussion posts, and Twitter updates.

The site can be a bit messy. You can’t search local places by tags, just by categories. Why, for example, isn’t there simple search for a ‘news’ tag? The category search also needs be refined, e.g. the robbery of a pharmacy was listed under services…

These little issues aside I think the basic premise of the site is great: Being informed about wherever you are.

Why rely on the local press when you can utilize a multitude of information? All the more, given that some local markets are completely dominated by one media conglomerate and its products. Breaking monopolies on information is certainly a good thing.

To utilize the site’s potential even better I’d suggest the implementation of a democratic catalyst – aka a voting system a la Digg – as this would bring noteworthy local stories to the attention of more readers, a function the traditional press still excels in.

The site should also be optimized for mobile devices to exploit its potential best; another possibility would be an app for the iPhone which instantly let’s you know what’s happening in your hotel’s/ business partner’s/ friend’s neighborhood. Wherever, whenever. GPS detection would even make make entering a post code redundant.

You could combine the service with a program like Calibre. Calibre has built-in ‘recipes’ to download articles from news outlets’ RSS feeds to present them in a much more streamlined e-book type format, and can then transfer this information to mobile readers. By this, the articles can also be consumed offline.

Imagine customized RSS-feed turned into your own personalized local newspaper complete with all the sections you’d normally expect from a press outlet. From politics to sports, complete with illustrations, except with more updates.

The potential of sites like outside.in is tremendous. No wonder the future looks tough for the traditional press.

-Jens

Photo of Israeli soldiers taken by Heather's friend Brian Mosoff, http://brianmosoff.com

The following post was written by Heather Morrison

I recently returned from my first trip to Israel. During the last leg of my trip, the ceasefire between Israel and Hamas came to an end. The news coming through from Gaza was anything but comforting. My fellow travelers and I spent time each day checking various websites and news stations for updates and information. Upon returning to Canadian soil, I continued to check for Israel-related news and was interested to find that Israel has looked to Social Media to further its voice.

The Citizens Press Conference hosted on Twitter December 30, by the Israel Consulate in New York, was first to grab my attention. Questions from the Twitter community were directed to 6 members of the Consulate staff who answered them live, later posting the transcript to their website. The conference was seen as a great success by the Consulate in getting the official message to their audience in real time. The event received positive attention from various blogs such as Global Voices Online, as well as the mainstream media including CNN and the Washington Post.

In a follow up interview, David Saranga, Media and Public Affairs Consul, said Twitter was the best platform for this type of conference because it delivered full, to the point answers to a younger generation; and allowed Twitterers already discussing Gaza to engage in conversations with an official voice – helping to dispel confusion and myths.

YouTube has also been put to use. The IDF (Israeli Defense Force) created a YouTube channel December 29^th to house video blogs and footage of the ongoing crisis, while the Consul houses less conflict-related material on their channel.

Israel is also making use of the blogosphere to convey messages to the public. Both the IDF and Consulate have blogs which can be found at www.idfspokesperson.com and www.israelpolitik.org, respectively. Israelpolitik.org also includes a question/answer section, for ongoing dialogue and discussion, and links to Israel’s official Facebook and Myspace sites.

All in all it looks like Israel has seen the benefits of social media and continues to use different applications for various events/situations. Given the success political campaigns have realized by incorporating Social Media, will other nations follow suit?

Heather Morrison is an Account Executive at CNW Group. Her previous post for BlogCampaigning is entitled “Building Your Twitter Empire” and she is @HMorrison on Twitter.  For more on the use of the web in the recent conflict, check out this article by Jart Armin about how the battle is being fought online.

A little while ago, someone started a Twitter account with the name TheMediaIsDying.

Although their bio says that their aim is to help “flaks pitch better and update lists,” they seem to take delight in reporting they primarily seem to report on stories of print, broadcast and web outlets that are folding or cutting staff as a result of the rapidly changing media and economic landscapes.

To make the claim that the media is dying is to make the claim that it will no longer be possible to receive news or entertainment.

Yes, I’d agree that the traditional media is probably dying. I feel that I’ll probably see the death of the traditional, printed newspaper in my life time. In fact, I can’t believe that it isn’t dead already. Someone wiser than myself once made the point that if today you proposed the idea of printing out thousands of copies of a general assortment of news every night, then hand-delivering them to people’s homes early each morning, you’d be laughed out of the room. It is an outdated business model.

But that doesn’t mean the newspaper industry will die, only its printed form. The websites of major newspapers are and will continue to be a primary source of information for many people. Thanks to the hard work of people like Mathew Ingram (and despite the head-in-ass stance of people like Christie Blatchford), newspapers will evolve to meet the needs of an online world.

The same goes for other forms of media. While JPG Magazine might be folding, how many great photography sites and online photoshop tutorials have you come across?

As I Tweeted earlier, For every print publication that @themediaisdying reports dead, how many well-written, unique websites pop up?

Did the invention of the printing press kill off the spoken word? No. It just meant that hand-lettered books were no longer necessary, and it gave more people access to literature and information.

Did the invention of radio kill off the written word? Again, no.

Did television indeed kill the radio star? No, but it might have forced some radio stars to adapt to become more television-friendly. And it also created a whole knew breed of radio stars.

Did the internet kill television? Again, no. If you’re like me, you might not use an actual television set but you probably still enjoy watching television shows on your computer or portable device.

As a result of cringing and loving to hate almost every single tweet that @themediaisdying makes, I’ve started an alternative twitter account to spread good news about any media organizations,  journalists, broadcasters, writers or videographers that are getting by just fine and adapting to the change we’re seeing in the media world.

So if you’ve got any stories about how the media is changing (rather than dying), hit me up by emailing mediaischanging@blogcampaigning.com or on twitter: @mediaischanging. (and feel free to follow me on twitter, too. I’m @parkernow)

The media isn’t dying, it’s changing.

viva la media!

-Parker